Westwayride

Privacy Policy

At Westway Ride, accessible from https://www.westwayride.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Westway Ride and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in westway ride. This policy is not applicable to any information collected offline or via channels other than this website.

Privacy Policy

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Provide, operate, and maintain our website

Improve, personalize, and expand our website.

Understand and analyze how you use our website

Develop new products, services, features, and functionality

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

Send you emails

Find and prevent fraud

westway ride follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
 
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. he right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
 
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
You may consult this list to find the Privacy Policy for each of the advertising partners of westway ride. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on westway ride, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that westway ride has no access to or control over these cookies that are used by third-party advertisers.
 
westway ride’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
 
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. westway ride does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

How to make Payment

Westway Ride uses secure encryption protocols (SSL) to protect your payment information during the transaction process, ensuring that your data is transmitted securely.

 

No, Westway Ride does not store your payment details. Once your transaction is completed, your payment information is securely processed and not retained on our servers.

Westway Ride only shares your payment information with trusted payment processors to complete your transaction. We do not sell or share your payment details with any third parties for marketing or other purposes.

Since Westway Ride does not store your payment information, there is no need to request deletion. Your payment details are securely processed and not retained.

In the unlikely event of a security breach, Westway Ride will notify affected customers immediately via email, outlining the steps taken to secure your information and any actions you may need to take.

Westway Ride accepts major credit cards, debit cards, and other secure online payment methods. All transactions are processed through trusted and secure payment gateways, ensuring your payment information is fully protected.

Refund Policy

If you cancel your booking within the specified cancellation period, you are eligible for a full refund. Please refer to our terms and conditions for the exact cancellation window.

 

Once your cancellation is confirmed, refunds are typically processed within 5-7 business days, depending on your payment method

Yes, if your driver is significantly late or fails to show up without prior notice, you may be eligible for a full or partial refund, depending on the circumstances.

If you haven’t received your refund within the expected time frame, please contact our customer service team with your booking details, and we will investigate the issue promptly.

If you need to change or modify your booking and it leads to a lower fare, the difference will be refunded to you. However, changes must be made within the specified time frame to be eligible for a refund.

Refunds for missed flights depend on the specific circumstances. If you miss your flight due to reasons beyond your control, such as airline delays, please contact us immediately to discuss your options.