Privacy Policy
At Westway Ride, accessible from https://www.westwayride.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Westway Ride and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in westway ride. This policy is not applicable to any information collected offline or via channels other than this website.
Privacy Policy
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Provide, operate, and maintain our website
Improve, personalize, and expand our website.
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
- FAQs
How to make Payment
Westway Ride uses secure encryption protocols (SSL) to protect your payment information during the transaction process, ensuring that your data is transmitted securely.
No, Westway Ride does not store your payment details. Once your transaction is completed, your payment information is securely processed and not retained on our servers.
Westway Ride only shares your payment information with trusted payment processors to complete your transaction. We do not sell or share your payment details with any third parties for marketing or other purposes.
Since Westway Ride does not store your payment information, there is no need to request deletion. Your payment details are securely processed and not retained.
In the unlikely event of a security breach, Westway Ride will notify affected customers immediately via email, outlining the steps taken to secure your information and any actions you may need to take.
Westway Ride accepts major credit cards, debit cards, and other secure online payment methods. All transactions are processed through trusted and secure payment gateways, ensuring your payment information is fully protected.
- FAQs
Refund Policy
If you cancel your booking within the specified cancellation period, you are eligible for a full refund. Please refer to our terms and conditions for the exact cancellation window.
Once your cancellation is confirmed, refunds are typically processed within 5-7 business days, depending on your payment method
Yes, if your driver is significantly late or fails to show up without prior notice, you may be eligible for a full or partial refund, depending on the circumstances.
If you haven’t received your refund within the expected time frame, please contact our customer service team with your booking details, and we will investigate the issue promptly.
If you need to change or modify your booking and it leads to a lower fare, the difference will be refunded to you. However, changes must be made within the specified time frame to be eligible for a refund.
Refunds for missed flights depend on the specific circumstances. If you miss your flight due to reasons beyond your control, such as airline delays, please contact us immediately to discuss your options.